Privacy Policy
Last updated: 2026-09-21
Information We Collect
Website Analytics
We collect first-party analytics through our tracking pixel, including page path, referring hostname, country, and a coarse device category. We do not store raw IP addresses, full browser User-Agent strings, or URL query parameters in the analytics record.
For inquiry attribution, we may keep the first landing page path and referring hostname for up to 30 minutes so that a submitted quote request can be connected with the page that introduced the visitor. Search terms are not stored in our analytics record.
Order Information
When you request a quote or place an order, we collect the product type, quantity, material, size, printing requirements, destination or port, and company details needed to prepare your quotation and production plan.
Contact Form Data
When you submit the contact form, we collect the name, email address, company, country, and message you provide, plus temporary abuse-prevention identifiers used to block automated submissions.
How We Use Your Information
Order Processing
To prepare quotations, confirm specifications, schedule production, and arrange shipping for your orders.
Customer Support
To respond to your inquiries, send order updates, and resolve after-sales questions throughout our business relationship.
Website Optimization
To understand which content is most useful to visitors so we can improve the site for small businesses and startups.
Data Protection
Encryption
Data submitted through the contact form is transmitted over HTTPS and stored in a secure database operated by our hosting provider.
Access Control
Access to inquiry records is limited to authorized staff who handle your quotation and order.
Retention Policy
We keep inquiry records only as long as needed for our business relationship and delete them when no longer required. Analytics page-visit records are automatically limited to approximately 180 days.
Your Rights
Request Data
You may request a copy of the personal data we hold about you at any time.
Delete Data
You may request deletion of your personal data at any time.
Update Information
You may ask us to correct or update inaccurate information you previously provided.